Automotive AI
Built for shops that are too busy to answer
When your hands are under a hood, the phone keeps ringing. Our AI receptionist helps your shop respond to calls, capture vehicle details, and turn inquiries into appointment requests.
What it can do
Your shop's AI front desk
Configured around your services, hours, and policies. Anything outside its approved knowledge is routed to your team.
- Answer common customer questions
- Capture vehicle year, make, and model
- Collect customer contact information
- Schedule service appointment requests
- Text back customers after missed calls
- Send appointment reminders
- Follow up on unapproved estimates
- Request customer reviews
- Notify customers when vehicles are ready
- Organize customer inquiries in one place
Simulated example
A brake job, booked after hours
A fictional customer calls about their 2018 Ford F-150. Watch the AI capture the details and create an appointment request.
Press play to watch a fictional customer call become an appointment request.
Captured customer details
- Customer
- Waiting…
- Phone
- Waiting…
- Vehicle
- Waiting…
- Service needed
- Waiting…
- Preferred time
- Waiting…
Appointment request
Appears here once the AI has the details it needs.
Sample data · Fictional customer
Who we help
Automotive businesses we serve
Auto Repair Shops
Capture vehicle details and service requests while techs stay in the bay, and follow up on open estimates automatically.
Tire Shops
Answer size and availability questions from your approved info, book install appointments, and send reminders.
Towing and Roadside Assistance
Collect location, vehicle, and situation details fast, then alert your dispatcher and text the customer a confirmation.
Auto Detailing
Help customers pick a package, request a time, and receive reminders and post-service review requests.
Mobile Mechanics
Respond to missed calls while you are on a job and gather the address, vehicle, and issue before you call back.
Let your shop answer every call
Find out how Moody's AI Automations can help your business save time, respond faster to customers, and simplify your daily operations.
Book a Free Demo